2JL Privacy Policy — An overview of how personal information may be collected,

Welcome to 2JL. We understand that Philippine players may want to know how their information is handled before using an online gaming platform. This privacy information explains, in clear terms, the types of data that may be requested, why it may be needed, and the steps you can take to protect your account.

This policy is intended for adults in the Philippines who access the 2JL ASIA site. Our aim is to provide practical information about account privacy and data protection while you use the website, games, payment features, and player support services. Please review the latest version before registering or using your account.

Personal information should only be provided through the official 2JL website or its account and support features. Do not send sensitive details through unverified pages, public posts, or unknown contacts. Any use of information remains subject to the current platform terms, applicable requirements, and the purpose for which it was submitted.

2JL may request information that is relevant to creating an account, checking eligibility, processing account activity, handling payments, maintaining security, or responding to support enquiries. The information requested can depend on the feature you use and the requirements shown at that time.

Information You Provide Directly:

• Registration Details: Your name, mobile number, email address if you choose to provide one, and other account details requested during registration or support.
• Identity Verification: Information entered during account registration or verification, which may include personal identification details or address information when required by the relevant process.
• Payment Information: If an identity or account review is requested, you may be asked to provide the details and documents specified on the verification screen. Only submit information through the official account process.
• Support Communications: Details needed to identify and process a deposit or withdrawal through the payment option available to your account. Available methods and required fields may vary, so confirm the instructions shown in your 2JL wallet before making a transaction.

Information Collected Automatically:

• Technical details such as your device type, operating system, browser, language settings, and general connection information may be recorded when you visit or use the site.
• Your IP address and an approximate location may be processed for security, access management, regional availability, and service performance. This does not necessarily identify your exact physical location.
• Your game activity, betting history, and transaction records may be associated with your account to support account management, payment checks, security reviews, and responsible-play processes.
• Login timestamps, session details, and activity logs may be recorded to help protect accounts, investigate technical issues, and maintain platform security.
• Cookies and related browsing data may be used to support essential site functions, remember certain settings, and understand how the website is used. See Section 5 for further information.

2JL uses your information only for clear and specific purposes connected with your account, payments, gaming activity, and support. We collect and use only what is reasonably needed for each purpose. This notice applies to Philippine users aged 21 and above.

• Account management: To support secure logins, identity checks, account protection, and access recovery.
• Payment processing: To receive deposits and process withdrawal requests through the available payment channels.
• Gaming services: To accept bets, record results, settle eligible transactions, and distribute applicable rewards under the current terms.
• Customer support: To review and respond to your questions, requests, or complaints.
• Promotions and bonuses: To send information about offers that may be relevant to you, but only where you have provided the required consent.
• Fraud prevention: To identify, review, and help prevent unusual or potentially harmful activity.
• Legal obligations: To meet applicable legal, regulatory, security, and compliance requirements.
• Service improvement: To use aggregated or analytical information to understand platform performance and improve the overall user experience.

2JL does not sell your information for advertising purposes. You may opt out of promotional messages at any time. For account access and current support information, visit [2JL](https://2jlph.asia).

2JL does not sell personal information to third parties. Limited information may be shared only when necessary for one of the following purposes and subject to appropriate safeguards:

• Payment processors: Only the information needed to complete, verify, or reconcile a transaction may be shared with the relevant payment processor.
• Technology service providers: Trusted providers supporting server hosting, platform security, or technical analysis may receive limited information needed for their service. They are not permitted to disclose or use it for unrelated purposes.
• Legal obligations: Information may be provided when required by a valid order from a court or authorised government body in the applicable jurisdiction.
• Fraud investigations: To assist with investigations involving suspected financial misconduct, fraud, or cybercrime.

The 2JL website may use cookies to support a smoother and more secure browsing experience. Cookies are small data files stored in your browser and may help the site remember activity during your visit.

• Essential cookies: These cookies help keep your login session active and support essential security functions. Disabling them may prevent some account features from working correctly.
• Performance cookies: These remember selected preferences, such as language choices or page settings, so the site can provide a more consistent experience.
• Analytics cookies We use anonymous analytics to understand which pages receive the most visits, without identifying individual users.
• Marketing cookies These cookies help us display more relevant offers. You have the right to disable them.

You can manage or block cookies through your browser settings. Please note that some 2JL features may not work properly when cookies are disabled.

2JL keeps personal information only for as long as it is reasonably needed. Retention periods vary depending on the type of data involved:

• Account information Account information is retained while your account remains active and for a further two years after closure.
• Transaction records Transaction records are kept for at least five years where required for legal and regulatory purposes.
• KYC documents KYC documents are retained for five years after your account is closed.
• Support chat logs Support chat logs are kept for two years.
• Cookie data Session cookies are removed when you close your browser, while persistent cookies may remain for up to one year.

When the applicable retention period ends, information is securely deleted or anonymised where appropriate.

2JL believes that every user should have meaningful control over their personal information. Subject to applicable legal requirements, you may exercise the following rights:

To exercise any of these rights, email [email protected]. We aim to respond within 15 business days.

2JL uses industry-standard security measures to help protect your personal information. Our approach includes multiple layers of protection:

• 256-bit SSL/TLS encryption Communications between your browser and our servers are encrypted to help protect information while it is being transmitted.
• Mobile Verification Controls Mobile number verification may be required during registration and other account checks where applicable.
• Automated Fraud Monitoring Automated monitoring may flag unusual account activity for further review and appropriate action.
• System and Server Protection Technical safeguards and access controls are used to help protect systems that process account information.
• Periodic Security Reviews Security controls may be reviewed periodically to identify risks and areas that require improvement.
• Controlled Data Handling Payment details, gaming records, and identity information are handled according to their sensitivity and authorised purpose.

If a security incident affects personal information, impacted users will be notified when required by applicable law and established procedures.

The platform is intended only for Philippine adults aged 21 and above. Personal information must not be submitted by anyone below the legal participation age.

• Age and eligibility checks may be required during registration. Accounts that do not meet the 21+ requirement may be rejected or restricted.
• Additional verification may require a valid government-issued ID or passport to confirm identity and age.
• If information linked to an underage person is identified, the relevant data and account will be reviewed and handled in line with applicable requirements.

Please contact customer service immediately if you believe an underage person has used your details to create an account.

For questions, complaints, account privacy concerns, or requests involving your personal information, please reach out through an available official support channel.

• General Email [email protected]
• Live Chat Use the customer service option displayed on the website for account and privacy assistance. Availability and response times may vary.
• Privacy Requests [email protected]

For additional account and data protection information, return to Terms and Conditions and Responsible Play Responsible Play information through the 2JL homepage.